Contact RedactionPDF
Redact a PDF Free
redact PDFs. text-based PDFs. manual redaction boxes.
Get in Touch
Choose the right contact channel for your inquiry to get the fastest response.
Product Support
For help using RedactionPDF, troubleshooting issues, and product questions.
support@redactionpdf.comSecurity Reports
To report security vulnerabilities, data handling concerns, or potential breaches.
security@redactionpdf.comBusiness Inquiries
For partnerships, enterprise pricing, API access, and other business enquiries.
hello@redactionpdf.comDon't Email Sensitive PDFs
Email isn't a secure way to send sensitive documents. Even if you trust the recipient, email servers may store messages in plaintext, forward them accidentally, or keep copies beyond your control.
Related Information
Frequently Asked Questions
Automatic detection works with text-based PDFs; scanned or image-only PDFs can still be marked manually.
review suggestions before applying redaction | RedactionPDF
How do I get in touch with RedactionPDF support?
For product support, email support@redactionpdf.com. We aim to get back to you within 2 business days. Please describe your issue in detail so we can help you effectively.
I found a security vulnerability. What's the best way to report it?
Email security@redactionpdf.com with details about the vulnerability. Do not include sensitive documents in your report. We take security reports seriously and will respond within 48 hours.
Can I email my PDF for redaction?
No. Do not send sensitive PDFs via email. Email isn't a secure channel for document transmission. Use RedactionPDF directly at redactionpdf.com for secure processing.
I need enterprise pricing or API access. Who should I reach out to?
Email hello@redactionpdf.com with your requirements. Include details about expected volume, use case, and timeline so we can provide relevant information.
How quickly will I hear back?
We aim to respond to all support inquiries within 2 business days. Security reports are prioritised and typically receive a response within 48 hours.
Can I suggest a feature or improvement?
Yes. Send feature requests to support@redactionpdf.com. While we can't guarantee every request will be implemented, all feedback is reviewed by the product team.